Why can’t I access the internet after my router restarted?

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Asked By TechWizard77 On

I ran into an issue right after my router restarted. My laptop reconnected to the network, but now I can't access the internet at all—it shows "your internet access is blocked" in the browser. I've tried turning off the firewall and I'm certain I'm connected since I can still see news in my browser. I've already flushed the DNS. I do remember a Windows security notification popping up about protection action just before this happened. I also don't have any VPN installed.

3 Answers

Answered By FixItFrog123 On

Have you thought about just rebooting your computer? Sometimes that's all it takes to shake off connection issues.

Answered By NerdyNetworker On

Check if you have any third-party antivirus software like McAfee or Norton installed, as they can interfere with your internet connection. You might want to try creating a temporary user profile to see if the issue persists. If you open Command Prompt as an administrator and run these commands:

net user temp /add
net localgroup administrators temp /add

That creates a user named "temp". Log out of your main profile and into this one. If you can access the internet there, then your main profile may be the culprit. And just in case, try pinging Google's DNS:

ping 8.8.8.8

If that works, it indicates you’re actually online, and sometimes browsers might just show cached pages that look like you’re connected but aren’t.

Answered By ConnectionGuru99 On

Have you tested with a different device? Sometimes it helps to check your router settings too—ensure you’re connected to the right network. Also, look at your browser security settings; if they're too restrictive, they might block access altogether. Just a reminder, if you usually use a VPN, make sure the kill switch is disabled, but I see you said you don’t have one.

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