Why Can’t I Log in with My Password on the Office Portal?

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Asked By CuriousTraveler92 On

I've recently been trying to log into the office portal, and instead of the usual password option, Microsoft keeps asking for my PIN or facial recognition. Is there any way I can still use my password? It feels pointless to even have a password if I keep getting forced to use my PIN for everything.

2 Answers

Answered By UserSupportHero12 On

I get your frustration. It can feel like you're being pushed into using a PIN instead of your password without much choice. It might not bother tech-savvy users, but if you work in support, you know many aren’t familiar with these popups. It's all about making things simpler, but it can be pretty confusing!

Answered By TechGuru3X On

You're seeing the rise of passwordless authentication! It's designed to be more secure and convenient. For real, what's the point of a password if attackers are just going to try to phish it? As for your password feeling pointless, that's kind of by design. The system leans more towards using different forms of authentication for safety.

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