I was getting ready for bed when I noticed a message on my Amazon Echo device that said, 'Someone in your household is viewing your camera.' The weird part is that neither my wife nor I were using the app to look at the camera, and nobody else should have access to our account. I did find a user labeled 'Kids' on our account that we didn't create, which has us worried about our security. I unplugged the Echo and signed out of all accounts and changed our password. How could this have happened, and what else should I check to make sure our account is secure?
3 Answers
First off, definitely change your password immediately, and don't reuse any old ones. It's also wise to enable two-factor authentication (2FA) on your account for extra security. Make sure to revoke any unfamiliar permissions and remove any suspicious devices you might find. After you've done that, reaching out to Amazon support is crucial; they might have more insight.
I feel you on that! I changed my password too after this happened. When I called Amazon support, their response was pretty lackluster. It's frustrating!
I recommend taking all cameras out of your home. Insecurity is a major issue with these devices, and it's better to be safe than sorry.
Exactly! My wife wanted a camera for our pups, but I don't think it’s worth the risk anymore.
It sounds like your account may have indeed been compromised. The sudden appearance of a new user is definitely a big red flag. Make sure to check for unusual activity on your account—like login logs or other suspicious behavior. And don't forget to change your passwords from a secure device! You might also want to look into password managers if you think bad habits led to this issue. Plus, sites exist that can check if your info has been compromised in any database breach.
Honestly, along with changing passwords, I'd consider ditching the Echo altogether. Devices like these are often insecure by nature.