I'm having a frustrating issue where every time I close a game, I encounter a Blue Screen of Death (BSoD) with the error message 'Critical_process_died.' This started happening just yesterday. I've tried various troubleshooting steps, including running sfc /scannow, chkdsk, DISM, and a memory diagnostic, but everything came back clean. I've also performed a full virus and malware scan, and checked for driver updates, but no new updates were available. Here are my PC specs: Windows 11 Pro 24H2, GPU: Gigabyte RX 7800XT, CPU: Ryzen 5 7500F, RAM: 32GB, and MOBO: ASRock B650 PG Lightning.
2 Answers
You might want to try reinstalling your graphics drivers. Sometimes the issue arises when switching from a full-screen application back to the desktop, and outdated drivers could be a culprit. If you haven't done so already, completely uninstall your current graphics drivers, then download the latest version from the manufacturer's website.
It sounds like a frustrating issue! For diagnosing BSoDs, you might want to gather the dump files from your system. You can usually find them in the C:WindowsMinidump directory. If you can access Windows normally or through Safe Mode, check for any dump files there. Zip them up and upload them to a file-sharing site like Catbox or MediaFire so we can take a closer look. If you only have one or none, follow this guide on changing the dump type to Small Memory Dump so you can gather more details.
Thanks for the suggestion! I'll check for dump files and upload them if I find any.
I actually tried reinstalling my graphics drivers, but it didn't resolve the issue. Any other ideas?