I'm experiencing a frustrating issue with Dune Awakening that causes my PC to reboot without warning, and it almost always happens during a sandstorm. There's no slowdown beforehand, no blue screen, just an instant restart. I've tried a bunch of fixes but nothing seems to work. The error message I'm getting refers to COM Server application permissions, specifically with Event ID 10016, indicating a permission issue for Local Service. I've looked into resolve it through Regedit and tried running the game and launcher as an administrator, but still no luck. I even removed my AMD drivers using DDU, which temporarily helped, but now the reboots are back. My setup includes an AMD 6700XT, a 7800X3D, and 32GB of RAM. Any advice would be greatly appreciated!
2 Answers
It sounds like that Event ID you mentioned might not be the cause of your problem. Many systems show those errors without causing actual issues. Check the Reliability Monitor to see if there’s any pattern or warnings before your PC reboots. Also, look for the C:WindowsLiveKernelReports folder for any relevant dump files. Finding files tagged with AMD WATCHDOG or similar can give us better clues to solve your issue.
To get to the bottom of these reboots, you should start by checking for dump files, which can help analyze what's going wrong. Try to access C:WindowsMinidump and see if you can find any crash logs there. If you’ve got dump files, zip them and upload to a sharing site like catbox.moe. Having multiple files is great for analysis. If you don't have any, check your settings and make sure you can create small memory dumps so we can gather more info in the future.
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