I've been having trouble with Elden Ring crashing shortly after I start playing. The game sometimes freezes and closes, and I've even encountered Blue Screen of Death (BSOD) errors like CLOCK_WATCHDOG_TIMEOUT and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. According to the Windows Event Viewer, the crash seems to be related to eldenring.exe and shows an exception code 0xc0000005, indicating an access violation. Sometimes, it points to an NVIDIA driver issue (nvwgf2umx.dll). These crashes often happen in areas with heavy particle effects, and I've tried adjusting the graphics settings from low to maximum but that hasn't helped. I've reinstalled the game, verified the game files, updated my BIOS, and reinstalled the GPU drivers. I've also run a RAM test with MemTest86 and it came back with no errors. I have some dump files and event logs available if that's helpful!
2 Answers
It sounds like you're experiencing some tough issues there! Try to gather those dump files from the C:WindowsMinidump directory. They can help in figuring out what's causing the BSODs. You can compress the folder and upload it to a file-sharing site like mediafire or catbox.moe (Reddit's a bit picky about links). It's best to have multiple dump files since they give more insight, and ensure your settings for minidump are set correctly to Small Memory Dump. That should provide better logs for analysis!
It seems like the Clock_Watchdog_Timeout error could be hinting at a CPU issue. This error indicates that one of your CPU cores is frozen. This might be causing the access violation errors you're seeing, so it could be worth checking your CPU temperature and ensuring it’s not overheating, or even testing it to see if it's functioning properly. Make sure to double-check all connections and even run diagnostics if needed!
Thanks for the tip! I’ll check my CPU and see if there are any overheating issues.