I have a fairly new computer that only a few months old, but it's been acting up lately. It restarts on its own after about five minutes of use, and I get this blue pop-up screen that says, 'Your PC ran into a problem and needs to restart. We will restart it for you.' I'm not sure what to do to fix this issue. Can anyone help?
2 Answers
I had a similar problem not long ago. When my blue screen popped up, it mentioned a stop code for 'driver verifier DMA violation.' It might not be the exact same issue, but checking your drivers and making sure they're updated could be a good first step.
This sounds like it could be a driver issue. If you can, try taking a picture of the blue screen next time it happens and share it here. The error code often helps us figure out what's causing the crash.
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