My laptop has been freezing unexpectedly, both on startup and during use. Initially, it shows a blank black screen instead of the usual Lenovo boot animation. If I do manage to get it running, it might freeze right away or after a couple of hours. I tried accessing the diagnostics, which indicated that Windows couldn't repair the issue, possibly due to a problem with a 'log/system32' file. I haven't installed anything suspicious lately, and this is completely new behavior for my computer.
3 Answers
Before diving deep into repairs, try booting in safe mode and see if the problem persists. If your laptop runs well in safe mode, you might be dealing with a software issue. It could be worth restoring your system or uninstalling recent updates.
It sounds like you might be dealing with a RAM issue. Sometimes bad RAM can cause your system to freeze, especially during boot and heavy usage. You can try reseating the RAM sticks if you're comfortable opening your laptop up or running a memory diagnostic tool to check for errors.
Another possibility is a failing hard drive. If your laptop can't access certain system files, it might freeze. Run a hard drive health check or consider replacing the drive if it's older. Back up your data regularly, just in case!
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