Why does my laptop’s CPU frequency drop to 400MHz when plugged in?

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Asked By CuriousCat123 On

I've noticed a strange issue with my Dell G15 5525 laptop. Whenever I plug it in, the CPU frequency drops to just 400MHz, but it goes back to normal when I unplug it. My specs are an R7 6800H, with 32GB DDR5 RAM at 4800MHz and an RTX 3070 with 8GB memory. Is there something specific I should check or do about this?

4 Answers

Answered By BatteriesAndBeyond On

Could be a faulty charger. If it's abruptly stopping the charge or requires you to unplug and plug back in to start charging again, that’s a sign it isn’t functioning correctly. Before spending $80 on a new one, see if there’s any warranty or return option.

Answered By TechSavvy98 On

Definitely look at your power plan. If it’s set to anything that limits performance, it could explain why your CPU isn't ramping up when you connect it. Also, if you've already checked that and everything seems right, keep an eye on your charger; it might be failing. I've seen it happen where faulty chargers cause CPU throttling.

Answered By GamerGal99 On

It might be a compatibility issue with your power supply. Just because the charger fits, doesn’t mean it’s the right one. Make sure the voltage and amperage match the specs provided by the manufacturer. If the charger is original, it could still be defective, so it might be worth testing with another one if you can.

Answered By PowerUser_X On

It sounds like a power settings issue. Sometimes laptops are configured to operate on minimum power settings for efficiency, which might throttle your CPU. Check your power settings to see if there's a way to adjust them to allow for full performance when plugged in.

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