I've been having issues with my desktop crashing or freezing randomly. The screen goes black or the system restarts, and it usually happens when I play games. Occasionally, it even happens when I'm just browsing Google. Interestingly, it seems to only crash once each time I use my PC. I've checked the Event Viewer, and it shows errors like 'the previous system shutdown was unexpected' and 'the system has rebooted without cleanly shutting down first.' Here are my specs: AMD Ryzen 5 3600X CPU, 1660 Super GTX MSI GPU, MSI B550 A-Pro motherboard, 650W 80+ Bronze PSU, and 16GB of OLOy DDR4 RAM (2x8GB at 3600 MHz). Any ideas on what might be causing this?
1 Answer
It sounds like an intermittent crashing issue, which can be frustrating! A good first step is to run a system file check, commonly known as 'sfc scannow'. This command checks for corrupted Windows files and attempts to fix them. You can open the command prompt as an administrator and type 'sfc /scannow' to start the scan. It's a simple process but can help rule out issues with your system files. Let me know if you need more details on how to do it!
What's 'sfc scannow'? Could you explain it a bit more or send me a link to walk me through the process?