I've just installed Windows 11, but I'm running into a frustrating issue where my computer crashes randomly during gaming. Each time it crashes, I get an endless loop of blue screens, although the screen isn't actually blue most of the time! After the crash, the system keeps restarting until it finally boots up again, but then I'm right back to square one. I've tried nearly everything—including a full Windows reinstall and manually installing all my drivers. I even updated my BIOS and ran MemTest86 and CrystalDiskInfo with no luck.
Here's my setup: My system has 16GB (technically 8GB since I removed one stick) of DDR5 RAM running at 4800MHz without XMP enabled, a 5070Ti GPU, an Intel 14700KF CPU, an MSI MPG B760I Edge WiFi DDR5 motherboard, and a WD 1TB M2 SSD. I'm at a loss here. Any advice would be greatly appreciated! Dumps are available here: https://www.filemail.com/d/ewtenrkwerpgrbp
3 Answers
I didn’t check your dumps yet, but have you encountered any specific error codes with your BSODs? A recent update caused my PC to crash hard, leading to SSD corruption, which sounds similar. It started giving me errors like CRITICAL_PROCESS_DIED and WHEA_UNCORRECTABLE_ERROR. Sometimes hardware failures can be a culprit, and replacing the SSD fixed my issues. Just something to keep in mind!
You should definitely start by checking your crash dump files since they contain codes related to the BSOD errors. If you can, boot into Windows normally or use Safe Mode and look for any dump files in "C:WindowsMinidump." If you find any, zip them up and upload them to a file sharing site like Catbox or MediaFire. These logs give insight into what's causing the crashes, and having multiple dumps helps with analysis.
An interesting observation from your dump files is that the crashes are mainly happening on the same logical CPU core. With your CPU having 28 logical cores, that's quite odd! How long was it since your BIOS was last updated before the upgrade? There were updates out to fix voltage issues for the 13th and 14th Gen Intel CPUs; if your motherboard didn't have those, it might explain the crashes. Just a thought!
Thanks for the insights! I haven't seen those specific codes, but the ones I get most often are SYSTEM_SERVICE_EXCEPTION and occasionally KMODE_EXCEPTION_NOT_HANDLED.