Why Does Windows Identify My Motherboard Incorrectly?

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Asked By TechWiz84 On

I'm currently dealing with a strange issue where my motherboard, which is an ASRock Z790M PG Lightning D4, is being detected by Windows as an MSI H510M-A Pro (MS-7D22). Initially, I thought I might have been scammed, but I bought it from a legitimate site (Galaxus), and it came in proper packaging. It looks exactly like the one from the ASRock website and has the correct features. I also noticed it had the ASRock BIOS pre-installed. I've reflashed it with the latest BIOS from the ASRock website several times and installed all the necessary drivers, including the official RAID driver. My BIOS displays the correct motherboard model, and more importantly, the MSI board has a different chipset, which isn't compatible with my CPU. Any ideas on why this is happening and how I can resolve it? Here's my full PC configuration for reference:
- CPU: Intel Core i7-12700K
- Motherboard: ASRock Z790M PG D4
- RAM: 4x8GB Corsair Vengeance LPX DDR4 3200
- Cooler: Arctic Liquid Freezer III 240
- GPU: KFA2 RTX 3060 12GB
- PSU: Be Quiet! System Power 10 550W
- Storage: 2x1TB Crucial P3 in RAID 0
Let me know if you need any additional information!

4 Answers

Answered By FixItFelix On

✅ First Thing: Try a Full CMOS + DMI Reset. Power down, unplug your PC, remove the CMOS battery for about 10 minutes, then put it back and boot up. This can sometimes fix incorrect information appearing in Windows.

Answered By GadgetGuru123 On

This is really odd since the H510M has a completely different CPU socket. Have you tried downloading the chipset drivers specifically for your ASRock motherboard? Sometimes that can help clarify what's going on.

TechWiz84 -

I think I installed those already, but I'll give it another go just to make sure!

Answered By HardwareNinja98 On

You might want to run CPU-Z to see the details about your system. Sometimes tools like that can give you a clearer picture of what's really going on with the components.

TechWiz84 -

I did check with CPU-Z, but it still reports the MSI motherboard which doesn't seem right.

Answered By TechSavvySam On

If you're not getting results from the above, you could try using the AMI DMI tool to rewrite the DMI data. Just be careful, though, as this can become risky if not done right. Alternatively, a BIOS reflash using the BIOS Instant Flash tool can be more thorough.

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