I'm having serious issues with my Asus A15 TUF Gaming laptop. For some background, it has an AMD Ryzen 7 4800H processor, 8GB of RAM, and an NVIDIA GeForce GTX 1650 Ti graphics card. It worked great for the first few years, but now I'm dealing with about three Blue Screens of Death (BSOD) per hour, each showing different error codes like IRQL_NOT_LESS_OR_EQUAL and KERNEL_SECURITY_CHECK_FAILURE. Sometimes, the screen just goes completely black, and I have to force a restart each time. I've tried updating the BIOS, re-installing Windows (23 times and counting), and even taken it to repair shops, but no one can diagnose the issue. I suspect it might involve the RAM since I've recently done a WiFi driver swap, but I'm not sure how to test or replace it. Can anyone help me figure this out?
3 Answers
It sounds like a possible RAM issue. Random BSODs often point to memory corruption. Even if your RAM isn't showing errors, it could still be the culprit. I recommend downloading Memtest86+ onto a USB drive and letting it run overnight to test your RAM. If it finds any errors, you'll need to replace it. This laptop should allow for easy RAM swaps, so you might be able to replace it yourself if needed.
You might want to check your crash dump files to get a clearer picture of what's going wrong. If you can boot into Windows or safe mode, go to C:WindowsMinidump, zip those dump files, and upload them to a file sharing site so others can help analyze them. Getting more information from those files can be really essential for diagnosing the BSOD errors.
If you're consistently getting the black screen, that leans toward either a failing NVMe SSD or possible motherboard issues. Have you tried reseating the SSD? If you feel comfortable doing so, that might be worth a try too. Otherwise, getting that RAM tested is definitely a priority. Good luck sorting this out!
Yeah, I haven't reseated the SSD yet. I'll give that a shot as well. Thanks for the tip!
I've seen similar cases, and definitely, RAM issues can pop up even with monitoring tools not flagging anything. If you can, try running your games with fewer demanding settings while you troubleshoot. Good luck!