Why is my computer crashing after upgrading to a 4K monitor?

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Asked By TechViking123 On

I'm experiencing frequent crashes on my desktop after upgrading to a 4K120 monitor. The crashes usually happen after an hour or two of watching videos or when using my capture card to view my GameCube's output. Instead of showing any blue screen, my screens just go black, and the system reboots. My current setup includes a Ryzen 7 7800x3D CPU on an ASUS Prime B850-PLUS WiFi motherboard, 32 GB of DDR5 RAM, and a GTX 1080 GPU. I have an HP VH240a 1080p monitor connected to the CPU's iGPU, a Dell S2725QS 4K120 monitor at 4K60, and another HP 21KD 1080p monitor connected to the GTX 1080. Before this upgrade, I had a Dell P2412H 1080p60 monitor, and I never encountered these issues. I've tried different configurations with the new monitor, including connecting it to both the iGPU and the GTX 1080, but the crashes persist, especially under load. I'm wondering if the GTX 1080 struggles with dual monitors, particularly with one being 4K. Upgrading my GPU isn't an option right now due to financial constraints, but I'm planning to get an RTX 5070Ti later. I'm looking for advice on potential fixes without having to downgrade my monitor resolution or unplug anything. Additionally, I'm running Windows 11 from an NVMe gen 5 drive. I've also got a dump file from the crashes that might provide more insight.

3 Answers

Answered By CoolTechie97 On

You might want to check the event logs for any power-related errors, particularly kernel power errors. If the system seems to crash under high load, it could be a sign of insufficient power delivery. Additionally, ensure that your GPU drivers are up-to-date, as sometimes a fresh driver update can resolve issues like this. Monitoring your system's temperatures with software would help you identify if overheating is a factor.

Answered By MonitorMaster68 On

Installing a temperature monitor can be helpful. Windows Task Manager shows some temp data, but if you want more details, try using software like HWMonitor or MSI Afterburner. These programs can really help you keep tabs on your GPU and CPU temperatures while you're using your setup to see if there’s a correlation between the temps and the crashes.

Answered By GamerGuy42 On

It sounds like your system might be struggling with the power demands of dual monitors, especially with one being 4K. Have you checked your PSU? Sometimes, a PSU can trip when under higher loads, which might explain those black screen crashes. If you've upgraded the PSU recently, ensure it meets the power requirements of all your components, which can spike with 4K usage. Also, keep an eye on the temperatures of your GPU and CPU while using the monitors. Overheating can also lead to crashes.

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