I've just purchased a new laptop with impressive specs: 32 GB of RAM, an NVIDIA RTX 4060 graphics card, and 900 GB of storage. However, it's been really slow, lagging during startup and affecting my overall experience with Windows 11. For instance, it takes a long time to open apps from the taskbar, and the file explorer is particularly sluggish, requiring me to hover over options for a few seconds before I can select them. I once had my Chrome browser freeze completely while I was watching a YouTube video, forcing me to close it via Task Manager. I'm contemplating a reinstallation of Windows but want to explore other potential solutions first. Any advice?
2 Answers
First off, is this laptop genuinely brand new? Many times, people unknowingly buy used or refurbished models. Also, check if it uses an SSD instead of an HDD—an SSD can make a huge difference in speed. What’s the exact model of your laptop and its detailed specs?
Honestly, the sluggishness in the file explorer can be somewhat normal, but the other issues sound concerning. I’d recommend reinstalling Windows first. If the problems persist after that, it might be best to consider returning it. Here’s a guide on how to do the installation: [installation guide link].
Is this lag a common thing with Windows 11? I had a second-hand laptop running Windows 10 and never faced such issues.
It's an Asus TUF with an SSD and a 13th-gen Intel i7. Just to clarify, it's a second-hand unit.