I recently got a 2TB WD_BLACK SN7100 NVMe SSD for my laptop, and I've noticed a frustrating issue: the SSD sometimes just disappears from the system when I'm using energy-saving modes. When my laptop is set to power mode, everything works fine, but in energy-saving mode, the SSD vanishes. I'm currently using this SSD mainly for large video and audio files that I need when in power mode for performance. I have plans to reinstall Windows and use this SSD as my C: drive and I'm worried this power-saving issue might cause data loss. Can I trust Windows to handle the OS drive properly without losing data due to these settings? Any tips or reassurances would be appreciated!
Here are my system specs:
- Laptop: Clevo PB50 / PB70
- BIOS version: 1.07.14RTR1
- Chipset: Intel, PCIe Gen3
- SSD: WD Black NVMe
- OS: Windows 11
I've already tried several things, including adjusting power plans and checking driver updates, but the problem persists.
2 Answers
It sounds like your issue could be related to recent Windows updates. Some users reported SSD problems after a specific update, especially when writing large files. If your SSD started acting up after the 12th of last month, that might be the culprit. Just to clarify, when you say "power mode," are you referring to being plugged in or just a high-performance setting? That could influence how the SSD behaves.
First things first, make sure your BIOS and SSD firmware are both up to date. Cleaning the M.2 port might not seem necessary, but it's good to ensure there’s no dust or residue affecting the connection. Keeping your SSD visible in BIOS is a positive sign, but problems can still arise from power settings. Maybe try disabling any aggressive power-saving features in Windows and see how that goes.
I've confirmed both the BIOS and SSD firmware are current, and I don't think there's a contact issue since the BIOS sees it just fine.
I got the SSD before that date, in early August, and I haven't had any corruption issues. The SSD disappears mainly when I switch to energy-saving or quiet modes. I meant 'performance mode' when plugged in—switching back to it doesn't help until I fully power down.