Hey everyone! I've been having a frustrating issue with my PC shutting down randomly for the past two months. This started happening after I upgraded my GPU and RAM, which makes me think that one of those might be the culprit. Additionally, I'm considering whether my power supply could be causing the problem, but I'd like to get a clearer idea before I invest in a new one. The shutdowns occur randomly, whether I'm gaming or just watching videos. Usually, the computer freezes, then shuts down, and it often takes several attempts to restart it. Each time it crashes, I encounter a blue screen with different error messages. I've attached my event log from the last incident for reference. Any suggestions on diagnosing the problem would be greatly appreciated!
3 Answers
To get a better understanding of what's causing the blue screens, you should gather the dump files, which are crash logs from those BSODs. Check out the folder at C:WindowsMinidump and zip any files you find there. You can upload them to a file-sharing site like mediafire.com or catbox.moe. Multiple dump files are helpful, so if you only have one, go ahead and upload that, and then adjust your settings to create small memory dumps for future crashes. This will make diagnosing easier!
What was your PC setup before the upgrades, and what do you have now? Knowing the details about your PSU, GPU, CPU, and RAM can help in pinpointing the issue. Sharing what you replaced helps others understand more about potential compatibility problems that could result from hardware changes!
It sounds like a possible driver issue, especially with the Realtek PCIe GBE Family Controller, which might be causing instability while you're using the network. You should look into updating that specific driver. Also, check the Event Log for any kernel41 errors that might suggest a power loss. By the way, have you removed Overwolf? Many users find it causes problems with their systems, so it might be worth uninstalling if you don't use it regularly.
I totally agree! I had similar issues before and removing Overwolf really cleared things up for me.
Just saw your hardware list! The new RAM and GPU could definitely be a factor if they aren’t fully compatible, so make sure to check if they’re suitable for your motherboard.