I'm facing an issue with my Samsung Odyssey G3 F24G35TFWU monitor, which is supposed to support resolutions up to 1920x1080 at 144Hz. However, my AMD Radeon RX 6700 graphics card is only allowing a maximum refresh rate of 59.94Hz or 60Hz in Windows. When I try to set it to 144Hz in the advanced display settings, the monitor goes dark with green stripes and then resets back to 60Hz. I've tried different cables and updated my drivers but haven't had any luck. Any suggestions?
2 Answers
Could you specify if you're using a desktop or laptop? This might help narrow down the issue. If it’s a desktop, ensure you have the latest software updates for your graphics card. And try to recalibrate your display settings in Windows just in case there's a mismatch that's keeping it locked at 60Hz.
First off, make sure you're using a quality HDMI 2.1 cable since that's what you'll need for 144Hz. If you have a DisplayPort (DP) cable available, try using that instead because it typically handles higher refresh rates better than HDMI. Also, check in your graphics card settings to see if there's an option to enable 144Hz. Sometimes, it's just a setting that needs to be toggled.
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