I recently had to enable memory integrity and secure boot for an app I'm using. Initially, everything went fine, but after restarting my PC and enabling secure boot in the BIOS, I immediately got a blue screen of death (BSOD) with the error "WHEA_UNCORRECTABLE_ERROR". On the next boot, I could hardly open any programs without crashing again with the same error. After a few attempts, my NVMe SSD disappeared from the BIOS altogether. Fortunately, a few hours later, it reappeared and I managed to boot into Windows again, but I still can't open any programs without crashing.
Using WinDbg, I've pinpointed that the crashes are linked to the "AuthenticAMD.sys" module, which suggests a potential CPU hardware issue, but that seems odd. I reset the BIOS settings back to default and tried installing a couple of benchmarking programs. I managed to install them before another crash occurred.
I've done stress tests on my CPU and SSD, memtest86, and tried system file recovery with no luck. My NVMe SSD seems to be the troublemaker since installing Windows on a different SSD doesn't cause issues. I haven't updated my BIOS or checked for CPU/SSD driver updates in a while. I tried to update my SSD firmware using Sandisk software, but it says I'm already up to date. I want to enable memory integrity again, but I'm concerned it might break my system for good.
Here are my system specs:
- Ryzen 7 5800X3D
- Asus TUF x570 Plus Wifi
- Asus ROG RTX 2070 Super
- 32 GB Corsair RAM (3600 MHz)
- NVMe: WD Black SN700 (256 GB) - currently not working
- 500 GB Sata WD Blue
- 1 TB Sata WD Green
- 1 TB WD Blue SA510
- 1000W EVGA PSU
I'm looking for any advice on what could be causing these issues or any possible fixes.
2 Answers
You definitely need those dump files for troubleshooting. It's great that you were able to use WinDbg, as it points us in the right direction. Make sure to extract any dump files located in C:WindowsMinidump. If you find some, zip them up and upload them to an easy file-sharing site. This would help diagnose the BSOD properly! Good luck!
WHEA errors often relate to hardware issues, especially since the AuthenticAMD.sys is involved. This driver is basically the middleman reporting CPU errors to Windows. Check Arg 1 of the dump file to see if it points to the CPU or another component. If the NVMe is having these issues, it might be worth running some specific diagnostics on just that drive!
Thanks for the tips! I just added the 4 dump files I found at the bottom of my post.