Why won’t my computer load games?

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Asked By TechWhiz07 On

I just built my computer over the past couple of days, and I'm having trouble getting games to load. I think I messed up while downloading drivers since I accidentally downloaded Intel drivers instead. My main test game, Marvel Rivals, isn't working—it just gives me a black screen when I try to load it. Here are my specs: Motherboard: B650 Gaming X AX V2; CPU: AMD Ryzen 7 7700x; GPU: AMD Radeon RX 7600; SSD: 2TB P41 Hynix; RAM: 32GB (2x16GB sticks) 36 Cl Gskill X; CPU Fan: Peerless Assassin 120 SE. I'm pretty sure it's just Marvel Rivals that's acting up. Any advice?

5 Answers

Answered By BuildMaster42 On

Have you checked if your monitor is plugged into the GPU instead of the motherboard? If it's connected to the motherboard, you're not using the graphics card for display, which could really mess with your performance.

TechWhiz07 -

Yeah, my HDMI is plugged into the motherboard. Do I need to open my case to connect it to the graphics card?

Answered By DriverDude88 On

It sounds like you need to remove those Intel drivers. You definitely need the AMD drivers for your GPU. Uninstall the Intel ones first, then get the correct AMD drivers installed.

TechWhiz07 -

How do I go about uninstalling the Intel drivers? I can find the AMD ones easily.

Answered By WiredWizard On

Might not be the main issue, but just to confirm, make sure that your HDMI or DisplayPort is firmly connected to the GPU. If you’ve plugged it into the motherboard instead, switch it over to the graphics card!

Answered By GamerGuru91 On

Can you clarify what you mean by 'unable to load games'? Are you getting any error messages or does it just not start? Also, I’d recommend checking the Task Manager to see if the game process kicks off at all.

TechWhiz07 -

With Marvel Rivals, I just get a black screen and nothing loads after that.

CasualPlayer22 -

League of Legends loads fine though, no problems there.

Answered By BIOSBrawler On

It's possible there's a setting in the BIOS causing the GPU to be recognized as secondary. Checking that could help solve your issue.

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