I have an LG webOS TV (model UK6500AUA) and I'm having trouble connecting it to my new router. Every time I enter the WiFi password, I get an error saying 'unable to connect to the network. Reason: entered password is incorrect.' I've already tried a bunch of troubleshooting steps like restarting my devices, disabling automatic location settings, changing to the USA region, and turning off simplink, but nothing has worked. I don't have an Ethernet cable right now for a hard connection. Is there anything else I might be missing to fix this issue?
3 Answers
Check if your router's security settings might be incompatible with your TV. If the router is set to WPA3-only or WPA2/WPA3-mixed, and your TV only supports WPA2, that could be the problem. Also, keep in mind that some special characters in your network name or password can sometimes cause issues for smart devices like TVs.
You might want to try connecting using your phone's hotspot just to see if that works. Also, make sure to test both the 2.4 GHz and 5 GHz WiFi options – one might work better than the other.
I had a similar issue with my LG TV. I had to log into my router and remove the TV from the connected devices list. Sometimes these TVs forget the WiFi password every time they restart, which can cause connection issues.
Related Questions
Google Nest Doorbell Not Alerting Google Hub Or Google Mini
Can't Rename Google Nest Doorbell