I'm having trouble with my PC where it only boots up when I have one RAM stick installed, but not when both are in. I've tried using each stick individually, and they both work fine on their own, so it's not either of the RAM sticks that are faulty. I've updated my BIOS to the default settings, but that didn't help either. I'm hesitant to change the voltage settings because I'm not sure about it, and I'm worried about messing something up since this is my first build, with a friend helping me out. Here are my specs:
- ASUS B650E MAX GAMING WIFI AMD AM5 ATX Motherboard
- 5070 Zotac NVIDIA GeForce RTX 5070 SOLID Triple Fan 12GB GDDR7
- AMD Ryzen 5 7600X Raphael AM5 4.7GHz 6-Core
- G.Skill Flare X5 16GB (1 x 16GB) DDR5-6000 PC5-48000
I bought the RAM separately after it was initially meant for my girlfriend, but now I need that extra RAM. Any suggestions on how I can get both sticks to work would be greatly appreciated! Thanks in advance!
5 Answers
Make sure your RAM is seated in slots 2 and 4 from left to right. Have you tried booting with each stick in those slots? This might help narrow down if one of the channels is dead or if something else is wrong, like the CPU cooler not being properly secured or even a bent pin on the motherboard or CPU.
If your RAM is functioning, consider doing a BIOS update. It might improve RAM compatibility and resolve this issue.
First off, have you checked each RAM stick with a tool like MemTest? One could be faulty. If both pass the tests, then try increasing the voltage one step at a time—it usually isn’t a big deal. Also, for dual channel memory to work best, your RAM should be in slots A2 and B2 as per your motherboard's manual, so double-check that placement!
If the sticks seem to work fine one at a time, the issue might be a dead RAM channel. It could also potentially be a failing memory controller on the CPU, especially if you’ve been pushing it hard for a while with overclocking. More troubleshooting will help pinpoint the problem!
I'm not a pro either, but I faced the same issue with a gaming PC I built for my son. A simple CMOS reset worked wonders for me; maybe you could try that and see if it helps?
I agree, sounds like the RAM might not be in the correct slots, which can definitely cause boot issues.