I've been having serious issues with my laptop since the latest Windows 11 update. I've tried uninstalling it and restoring my system, but I keep running into errors. Now, I'm considering just resetting my laptop. However, I have a lot of important files in my downloads folder, including some art I've created, and I can't back them up right now. If I choose the 'Keep My Files' option during the reset, will it clear out my downloads folder?
3 Answers
Honestly, it's risky. While the option is designed to keep your files, there’s always a chance something goes wrong, and you could lose data along the way. I recommend taking it to a PC repair shop to see if they can recover your files safely. And for the future, make sure to follow the 3-2-1 backup rule: have three copies of your data, on two different mediums, with one copy stored offsite.
Resetting your PC with the 'Keep My Files' option isn’t guaranteed to wipe everything, but it also might not fix your underlying issues. You could end up with problems still affecting your system, so just be prepared for that!
Using the 'Keep My Files' option should preserve your downloads, but honestly, it's not a guarantee everything will be fine after the reset. A better approach would be to back up your important files first if you can find some storage solutions, like OneDrive or Google Drive. You can even grab an external drive or thumb drives. It pays off to have a backup plan, just in case!

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