I'm trying to install Ubuntu 24.04 LTS from a USB stick, but I'm having trouble. When I reached the partition selection for the bootloader, the only option available was a 32GB partition on my USB stick. I can't find my 1TB SSD at all! I've already unplugged my Windows SATA drive to avoid any issues. I checked the BIOS, and I don't see my NVMe drive listed there; it even shows a warning saying "No hard drive present." The NVMe drive has a green light, so I know it's getting power. I haven't put my computer case back together yet. I need some guidance on what to try next! This is a Getac S410 G2 i7, and the NVMe card fits perfectly. Am I missing something?
4 Answers
It sounds like your BIOS might not be recognizing the NVMe drive. First, check if there’s another M.2 slot that you could move it to. Also, make sure your motherboard’s BIOS is updated, as sometimes firmware updates can resolve these recognition issues.
You should check that your SATA controller is set to AHCI mode in the BIOS/UEFI settings. This could affect drive detection, especially with NVMe drives.
Does your motherboard support booting from an NVMe drive? If the BIOS doesn’t show any options for NVMe, that's a red flag. It might not be compatible. Also, if it's only indicated as "Hard Disk" in the boot options, it’s worth confirming with the manufacturer.
I’m not sure about NVMe support; I just reached out to Getac for help. But so far, neither the BIOS nor Windows is detecting the drive.
If the BIOS isn't seeing the NVMe drive at all, the issue might not be with Ubuntu itself. Try reseating the NVMe drive to see if that helps. If that doesn't work, the drive or the M.2 slot could be faulty, so testing with a different drive might be a good idea.
That's a good point! It's definitely worth checking the physical connection.
I'll look into that! I’m planning to update the BIOS after I put the Windows drive back in. Unfortunately, I don’t think there are any other M.2 slots.