Hey everyone! I really need some advice about my laptop, an Asus ROG Strix G17 (2021). Recently, after a technician replaced the CPU's liquid metal and the GPU's thermal paste, it overheated badly while in my bag. I can't remember if I fully shut it down or just put it to sleep before packing it away. When I picked up my bag two hours later, the laptop was dangerously hot all over, not just at the vents like during gaming. I panicked and opened it to disconnect the battery.
I reached out to the technician, but he just said to 'plug the battery on and test it,' which makes me nervous about potential damage from a liquid metal spill. I'm worried I could fry the motherboard if I turn it back on. Are my fears founded? Could this overheating be related to a software bug from a recent issue I had with Microsoft Edge, or is it more likely a consequence of the hardware work? Since I'm in a small town with no other trusted techs, what should I do? Should I risk turning it on myself?
Any tips or insights would be greatly appreciated! Thanks!
5 Answers
It's likely that your laptop wasn't fully shut down or accidentally woke itself up while in the bag. You should power it on and see what happens — just keep an eye on the temps when you do!
Classic Windows sleep issue for sure! It loves to play its tricks on us. It probably did some updates while in your bag, which can lead to surprises like this.
If you're running Windows 10 or 11, make sure "Fast Boot" is turned off. This can cause your laptop to go into hibernation instead of a full shutdown, leading to it waking up in your bag. You definitely want to check that setting before powering it on again.
Right? Hybrid boot’s tricky. Sometimes it’s better to just use the regular shutdown option to avoid issues like this.
I suspect it might’ve been asleep or had pending updates. We’ve seen this happen at work where laptops unexpectedly wake up in bags to run updates because they thought they were shut down. You could check for those updates too!
Honestly, it probably woke up on its own. If there’s a concern about liquid metal spilling, weigh the risk. Damage is done if it’s spilled, whether you open it now or later. Better just to test it out!
I do the same! I prefer using hibernate too, so I keep mine set to power back on only with the button. This really cuts down on surprises like that!.