Hey everyone! I've been having some major issues with my Windows 11 for the past couple of days. It won't update at all, no matter what I try, and this seems to cause a bunch of other problems. Here's a summary of what's going wrong:
- The Windows image viewer freezes immediately.
- Windows Explorer is acting up too; I can't drag and drop files between tabs.
- The clipboard is erratic; I can't paste anything into WhatsApp and it often shows as blank.
- I can't launch anything from the Microsoft Store, and I keep getting an error message about update services not running.
- The update section in settings shows a persistent error message saying something went wrong.
- The troubleshooting tool just keeps loading and doesn't resolve anything.
- When I try to start the Update Orchestrator Service, I get a 1053 error.
- Lastly, whenever I choose "update and shut down" or "update and restart," it just shuts down without actually updating.
For context, I did have a major malware issue a few days ago which I managed to clean up, but I'm starting to wonder if some remnants may have caused additional problems. Any help would be greatly appreciated!
2 Answers
Have you tried running the SFC and DISM commands? Just right-click on the Start button and open PowerShell or Terminal as admin. Then copy and paste these commands one at a time and hit Enter:
1. SFC /SCANNOW
2. DISM /Online /Cleanup-Image /StartComponentCleanup
3. DISM /Online /Cleanup-Image /RestoreHealth
4. Run SFC /SCANNOW again afterwards.
I did all of this. Should I try to update again now?
Have you considered using the Windows Update Assistant? If you still suspect malware issues, it might be a good idea to redo your OS or run Malwarebytes again. Also, check your Task Manager for any suspicious activities or programs that might be taking up resources in the background.
I already said I REMOVE malware, I'm not infected anymore! Just trying to fix this.
I ran those commands, but when I clicked "update and shut down" my PC just shut down. No updates!