I've been having a frustrating issue with my HP Laser MFP 137fnw printer. It was working perfectly fine until today, but now every time I try to print something—whether it's a document or even a test page—the system just opens a 'Save As' dialog box asking me to save a file. I've tried a few troubleshooting steps like deleting and reinstalling the drivers, and I've made sure that the printer is set as the default option. I also came across some tips online about turning off a 'print to PDF' setting, but I couldn't find that in my settings. Does anyone have any other suggestions on how to fix this problem?
1 Answer
Make sure that your printer is actually selected in the print options before you hit print. Sometimes, settings can get mixed up. Also, check if there's an option selected for 'print to file'—if that’s checked, that might be causing your issue. Double-check those details!
I checked and the printer is definitely selected. Even when I go to 'View Devices and Printers' and try to print a test page, I still run into the same problem.