I've been having some serious issues with OneDrive lately. It was full, but I thought that wasn't a big deal so I bought more storage yesterday. After that, I couldn't find the OneDrive icon on my taskbar or in the search bar, even though it's there in File Explorer. I ended up downloading the app, which made the icon appear, but now it's totally unresponsive. It opens for a few seconds but fails to sync, freezes, crashes, and then I can't do anything with the icon. When I try to access OneDrive through File Explorer, it still says it's full even after purchasing extra space, and I can't change any settings or upgrade options. However, when I log into my account via the browser, everything looks fine and I can see my 100GB storage without any error messages. Support is only suggesting I email them from my Hotmail account, which I can't do because of the OneDrive issue. On the mobile app, I get a warning that my OneDrive is frozen and will be deleted soon, yet it tells me I already have a subscription when I attempt to upgrade. I'm worried that I've thrown money into a non-working service. I don't mind losing files, but I just want to get OneDrive functioning again—what should I do?
3 Answers
I faced something similar a while back. I had to repair my Visual C++ installation too, but it caused issues with File Explorer for me. After trying a few things, I ended up rolling back the update to an earlier version of Windows which seemed to help.
Honestly, I've heard a lot of people ditch OneDrive altogether. If you're not using it intentionally, you might consider uninstalling it and using a different cloud service that works better for you. Just a thought!
It sounds like you're dealing with a frustrating OneDrive mess! First, try uninstalling the app and then reinstalling it to see if that helps resolve the freezing issue. Sometimes a fresh install can fix those weird glitches. Also, make sure your Windows is fully updated since OneDrive often relies on system updates.
Yeah, don't forget to check if Windows itself needs any updates. It can affect how apps like OneDrive run.
Totally! There are a lot of great alternatives out there; just check what features you need before jumping ship.