I just set up a print server for my company and managed to get the first printer working for the IT department by adding them to the access list in Active Directory. However, after a bit, I heard from another department claiming their computers defaulted to our test printer. Some departments were affected, but others were completely fine. How can this happen? Also, despite setting restrictions to only allow the IT department, other computers are still seeing the printer and can add it. What's the best way to resolve this?
1 Answer
It sounds like you might have linked the printer to the wrong Organizational Unit (OU) in Active Directory. If your Group Policy Object (GPO) is set to apply to users instead of just the IT department, that could explain why others are accessing the printer. You might want to try relinking the GPO to the correct OU for your department and see if that fixes it.
That makes sense! I initially wanted to add specific users instead of the whole department. Re-linking to the right OU should help in restricting access.