I'm currently having a major issue with the Railway app where my large project keeps crashing and won't load whenever I try to view it online. This problem started after December 31, 2025, and I'm not sure if it has to do with a recent update to their dashboard. I've been looking for support but can't seem to find any, and I've noticed that others have experienced similar issues. If anyone knows where I can get help or if there's a support channel available, I'd appreciate it. Thanks!
2 Answers
Totally get your frustration. If you're on a PRO plan already, maybe consider reaching out through their official channels or forums directly. Sometimes just posting about your unique issue might get you noticed faster by someone who can help!
It sounds like you might be stuck waiting for assistance from the Railway staff since you're on the standard plan. Unfortunately, their support options are limited unless you're paying for a higher tier. The best bet you have is to keep an eye on the Railway forums for updates or similar issues reported by others.
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