I'm having trouble using my debit card to pay off some debt I owe to Apple. When I enter my card info, it keeps saying the card can't be used, and I don't have any other cards to try. I called Apple support, and the rep suggested I buy an Apple gift card to settle the balance. I'm just a bit skeptical and want to know if this is a smart move or not.
3 Answers
I'm not sure that's standard practice. It seems odd to me that Apple would suggest buying gift cards for debt. It might be worth double-checking if your card really can't be used or if there are other options available.
It sounds like the Apple rep gave you the right advice. If your card is blacklisted or not working, buying a gift card to pay off what you owe is a common solution. They can't just let you ignore the debt, right? So this is one way to clear it up without a hassle.
To clarify, if your card bounced or got blacklisted, it's not uncommon for customer service to suggest using a gift card. They need to recoup the funds somehow, and a gift card is a way to do that if you can't use another card.
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