I've recently upgraded my GPU from an EVGA 2070 Super to an Asus Prime 5070 Ti, and everything was smooth for a few weeks. However, I started experiencing random black screens and crashes. For instance, while playing Escape from Tarkov, the screen went black, but I could still hear the game running. I had to hard reset my computer each time since I couldn't get any video output. The issue persisted even when I was just browsing the web. I also faced a crash while trying to connect my computer to my smart TV, which resulted in a full restart. I've checked the event viewer, but there aren't any specific error messages apart from the hard resets. So far, I've reinstalled video drivers, checked temperatures, reseated the GPU, and even verified my BIOS settings. I'm really puzzled about what could be causing these random restarts and whether they're related to the GPU upgrade. Any help would be greatly appreciated!
2 Answers
Sounds like your PC is having some communication issues with the GPU. I recommend checking the event viewer specifically for error codes like 12, 13, or 6005, which indicate shutdown scenarios. These codes can give you clues about what’s going wrong. If you find anything, especially in the timeframe of your crashes, it might help narrow down the issue.
Your CPU doesn't have an integrated GPU, so it's expected that the motherboard HDMI wouldn't work. It seems like your new 5070 Ti might be crashing unexpectedly. Try using DDU to remove all the current GPU drivers and then reinstall the latest version. Also, make sure your motherboard's BIOS and chipset drivers are up to date. Lastly, double-check the power cables connected to the GPU to ensure everything is seated properly with no gaps.
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