I got a new computer from a reliable store, but the whole situation has me really worried. A relative took it right out of the box without my knowledge and kept it for two weeks. When I finally visited him, I found him using my computer a lot and he insisted I start using it immediately. He claimed he was checking if it worked, but I didn't have a chance to set a password before he got his hands on it. He's very controlling about technology and has a history of taking my devices. I'm now scared he might have installed something malicious on it. My antivirus hasn't detected anything, and I need guidance on how to proceed. If I consult a technician, what should I specifically request to ensure it's safe? I'm concerned since I can't afford to lose my work files or get in trouble with my job.
5 Answers
Sad to say, but your initial instinct of being paranoid is justified in this case. Do everything recommended: fresh install, change your passwords, and think about locking down access to your tech moving forward.
Honestly, you might want to just cut ties with this relative. But first, definitely wipe the computer's hard drive and do a fresh OS install. You're right to be cautious about your files, so don't take any chances.
For sure! It's better to be safe since we don't know what he might have done.
Just wipe the hard drive and reinstall Windows from a fresh source. Make sure to double-check the physical components as well; you don’t want any hidden devices inside your computer.
Good idea! You should also look into getting a strong password for better security after the reinstall.
It seems highly likely he set up monitoring software. Best move is to take it to a tech and explain everything. They'll understand your concern and should be able to securely wipe it and re-install Windows for you.
Exactly! And don't forget to tell someone you trust in your family about what happened.
You should definitely consider reinstalling Windows completely. It sounds like there's a strong chance he installed spyware, so starting fresh is the best option. You can do it yourself with the Windows Media Creation Tool, or just tell a technician to do a clean install for you.
Absolutely! Just make sure to format all partitions during the installation process to wipe everything clean.
Definitely do that! It’s better to be cautious with your digital safety, especially if he has a history like this.