I bought a used PC with a Ryzen 5 3600, ASRock A320M/ac motherboard, iBuyPower CPU cooler, 600W High Power PSU, GTX 1650 Super, and 2×16GB G.Skill Ripjaws DDR4. The system reaches the BIOS, but the CPU idles around 90–95°C and sometimes the motherboard shuts the computer down from overheating. I removed and reapplied the thermal paste, and I also tried a CPU cooler from an older build that was working a few days ago, but the temperatures stayed the same. The fans spin normally. I have already reset the BIOS settings and checked the cooler installation. The cooler is warm to the touch, and I can hear the pump running. What should I check next, and is the cooler likely faulty?
4 Answers
The most likely issue is poor heat transfer between the CPU and cooler. Check that any protective plastic was removed from the cooler’s contact plate, that the correct AM4 mounting hardware is being used, and that the cooler is firmly making even contact with the CPU. While the system is showing 95°C, carefully feel the heatsink or radiator. If it stays cool, heat is not reaching the cooler properly. If it gets hot, the cooler may not be dissipating heat effectively.
It is also worth checking whether the temperature reading is genuine. Use a hardware-monitoring tool such as HWiNFO and compare the CPU package, core, SoC, and individual sensor readings. If every CPU sensor reports an abnormally high temperature, the cooling or mounting is the problem. If only one sensor is far out of line, the sensor or BIOS reading could be faulty, although an automatic shutdown suggests the system is detecting a real thermal issue.
Since this appears to be a small AIO cooler, the pump could be failing or the cold plate could be clogged. Hearing the pump does not guarantee that coolant is circulating. Feel both tubes: one should generally be warmer than the other after the system has been running. If the temperatures remain extreme, replacing the AIO with an inexpensive air cooler is probably the simplest test and may be more reliable.
A working cooler from another computer producing the same result makes the mounting and contact details especially important. Remove it once more, inspect the CPU and cooler base for uneven contact, apply a small pea-sized amount of fresh paste, and tighten the mounting screws gradually in an alternating pattern. If a known-good air cooler is installed correctly and the CPU still immediately reaches 90–95°C, the CPU or motherboard temperature reporting may need further investigation.

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