I had the battery in my iPhone 15 replaced at an Apple Store a couple of days ago, and True Tone has stopped working ever since. I already restarted the phone, but that didn't fix it. I normally keep the brightness low, so when I go outside and the screen doesn't adjust properly, it briefly looks like the phone isn't even on. Has anyone dealt with this after a battery replacement? Is there a setting or calibration I can try, or should I take it back for service?
2 Answers
You can try running the display calibration option through the phone’s built-in diagnostics mode. If True Tone still doesn’t return afterward, the repair provider will need to check the phone, since the display may need to be re-paired or recalibrated after service.
Take it back to the repair provider and explain that True Tone stopped working after the battery service. Repairs are generally covered by a limited warranty, so they should inspect it and correct the issue without charging you again.
Does it need to be the exact same location, or could another authorized service provider handle it? The original store was far away and extremely busy.