I'm working for a company with four MSI laptops (Summit E16LipEvo A13MT), and after the recent cumulative update, we're facing some serious issues. The Windows Start button has stopped working, apps aren't launching, and we're unable to access Teams and OneDrive because of authentication problems. I've tried rolling back the updates, completely rebuilding the systems, and even deleting partitions—all without success. Has anyone else encountered these problems, and did you find a solution? I've already submitted tickets to both Microsoft and MSI, but I'd appreciate any insights or fixes.
2 Answers
You might want to try checking for any pending driver updates, as sometimes the latest OS updates can conflict with older drivers. Also, consider running a system file checker to see if any files were corrupted during the update process. Just open the command prompt as admin and type 'sfc /scannow'. That could help resolve some issues without needing another complete rebuild.
Your IT department should be involved since they can probably push a mass fix or rollback for the laptops. If you're part of the Infrastructure department, it might help to collaborate with another IT team to explore if they've found any solutions. It's frustrating when updates cause so many problems!
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