I've recently upgraded my PC from an AM4 to an AM5 motherboard, and after Windows 11 updated automatically, I'm facing frequent blue screen of death (BSOD) errors. I've checked my RAM, and it's fine. I have the Adrenaline software installed, but now I'm at a loss about what to do. I'm even considering formatting my PC and starting over. The stop code for my BSOD is `SYSTEM_SERVICE_EXCEPTION (0x3B)`, and it indicates that `FLTMGR.SYS` failed. Does anyone have any insights on how to resolve this?
3 Answers
First off, it's important to get the crash dump files for better analysis of the BSODs. If you can access Windows normally or even in Safe Mode, check for dump files in `C:WindowsMinidump`. If you find them, zip the folder and upload it to a file sharing site like catbox.moe or mediafire.com. Multiple dump files help us see patterns, so if you only have one, be sure to follow the guide on configuring Windows to create small memory dumps as well.
If you have an old or spare hard drive lying around, disconnect all your current drives and try doing a clean install of Windows on that spare drive. If that works without issues, it indicates there might be a problem with your current OS setup due to the hardware upgrade. If the same BSOD problems occur with the spare drive, that might suggest faulty hardware.
Is the stop code the same every time you encounter the BSOD? Sometimes they can differ, which might indicate different underlying issues. A common one I see pop up with some users after upgrades is `0x1A` related to storport.sys. Knowing if this changes could help narrow it down.
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