I'm working on setting up a SharePoint site that allows unknown external users to download files, but I'm running into issues. We've allowed access for new and existing guests and set the permissions to specific users with edit access. However, my test user can only view the files and can't download them. There's an error message stating that our organization doesn't permit downloads, prints, or syncing, and that actions like these need a device that complies with our security standards.
I can't exempt these users through Conditional Access since I don't know who they are, and they might not all be business users. It's just random documents shared by our staff, including team meeting captures and the like. The site currently has no valuable content, but I still want to keep it secure. Essentially, I just want a simple location to upload files and share them with external users via email. How can I configure this site to allow downloads while still adhering to our security policies?
3 Answers
If your admin has blocked downloads site-wide, you'll have a tough time getting around that. A cost-effective solution would be to set up a separate external collaboration tenant with just one license. This way, you can create a collaboration space and share the specific SharePoint folder with both internal and external users.
Just a heads up, public SharePoint sites used to be an option back in the day, but Microsoft has phased that functionality out. So if you're seeing references to older features, they may no longer be applicable.
Check your global settings, as it seems like certain permissions might be applied to all sites. You can refer to Microsoft’s documentation on handling unmanaged devices. You might also try using PowerShell to change the Conditional Access Policy for that specific site. An example command would be: Set-SPOSite -Identity https://.sharepoint.com/sites/ -ConditionalAccessPolicy AllowFullAccess.
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