I'm curious if it's possible to have two different email services working under the same domain. Right now, we're using a budget webmail service with 25GB of storage and mostly POP accounts. It's inexpensive, but the quality is lacking. My administrators prefer IMAP, and their inboxes tend to fill up very quickly, making management frustrating. Ideally, I would like to set up both the current webmail service and Office 365 for my administrators without changing the email domain. Is this achievable?
5 Answers
Yes, it is possible to set this up as an internal relay. The setup process will require some effort, but it can be done. Check out the Microsoft documentation for more details.
Technically, you can create multiple email services, but you shouldn't combine DNS records for different systems. Keeping things separate is crucial, so mixing accounts like that will just lead to complications.
Unfortunately, what you want to do isn't possible at the DNS level. A decent workaround might be to create a subdomain for the admin accounts instead. Another option could be to keep using your current MX records and simply forward necessary emails to Office 365, if your host allows it. That said, managing a hybrid setup could get really messy, and as an aside, POP accounts in 2025 seem pretty outdated!
I get it, but they just don't see it that way! Appreciate the info!
Exactly! If you can set up some sort of hybrid mail server, theoretically, it could work, but it sounds like a headache and may end up costing more than they expect.
I don't think this setup is feasible.
You can work with subdomains to separate the email services. Mixing MX records for different systems on the same domain can get tricky, so it's best to keep them distinct as much as possible.
Awesome, I'm going to look into this option further!

Thanks! I'll dive deeper into that!