I just got a new MSI laptop that I'm setting up for my wife, but she's forgotten her Outlook password. While trying to recover that, Windows crashed during the setup process. Now, I'm stuck in a default user account with no password, and I can't seem to find a way to complete the setup or add a new user account. Does anyone have advice on how to get through this?
2 Answers
I tried the reinstall method, but it didn’t work for me either. I had a recovery USB ready, but it wouldn’t let me finish because Windows never got through the initial setup. It’s super frustrating!
One option is to reinstall Windows using a USB drive. You can find guides online that explain how to create a recovery USB and reinstall, but make sure that you're using the right version to match what your laptop needs.
Exactly! That's the issue I’m facing too. It's like I'm stuck in this loop.