Hey everyone, I'm having a weird issue with my LG Gram (2020/2021) running Windows 11. Every time I boot up, a command prompt (CMD) opens for just a split second, and I can't catch what it says. On top of that, I've been experiencing random BSODs (blue screen of death) with the error "inaccessible boot device." Usually, after I reboot, everything works fine until the next crash. I'm starting to wonder if this could be a virus or something, though I'm not sure. Task Manager looks okay, but my storage and CPU usage always seem to be quite high. Someone suggested I check out Procmon, but I have no clue what to do next. Any guidance?
3 Answers
From what you've described, it sounds like your OS files might be corrupted. A good first step is to check your hard drive for errors—right-click your C drive in Explorer, go to Properties, then the Tools tab, and click 'Check.' If that doesn’t help, you might want to run a Windows repair using the original CD or USB stick. With your CMD issues, Procmon should show you what processes start up at boot, so you can figure out where that CMD prompt is coming from. If nothing works, consider getting a new hard drive and doing a clean Windows install—it could save you a lot of headaches!
You really want to grab dump files to analyze the BSODs. If you can get into Windows or Safe Mode, check the C:WindowsMinidump folder for files. Zip them up and upload them to a file-sharing site so others can help diagnose the issues you're having. And remember, having multiple dump files is super helpful for a thorough analysis!
If you think malware might be the culprit, definitely check out some good malware removal guides. They usually suggest specific software to help clean things up. It's better to err on the side of caution with those BSODs.
I ran Malwarebytes, and it found 40 PUP files, which I quarantined. Do you think that fixes the issue?