I'm in the market for a patching tool to help me automate Windows and third-party software updates. I've been using Action1 lately and really appreciate its user-friendly interface and effective patching capabilities. Troubleshooting is a breeze, and the vulnerabilities view is excellent for prioritizing essential patches.
However, I hit a snag since I have 500 endpoints, and while the first 200 are free, the cost for the additional 300 licenses is quite steep.
On the other hand, NinjaOne looks very powerful and could potentially allow me to consolidate several other tools since it serves as a full Remote Monitoring and Management (RMM) solution. The pricing for NinjaOne matches what I've seen for Action1, but I've noticed that many comments regarding the patching features of NinjaOne suggest that it could be more complex and troublesome. It seems issues arise where PCs show as fully patched, but they actually aren't.
I'm wondering, is it really that problematic? Patching is my primary concern, but I do love the RMM features that Action1 lacks. Price-wise, NinjaOne seems appealing, but I'm torn about making the right choice.
6 Answers
Action1 has been my go-to for patching, but if you're looking at a full RMM with decent patching capacity for a similar price, then NinjaOne definitely deserves consideration. It just makes more sense for comprehensive management.
Both Action1 and NinjaOne use the same underlying SDK from Opswat for their scanning and patching functions, so you can expect some similarity in that regard.
Have you considered Endpoint Central? It might provide more features and flexibility than both NinjaOne and Action1 combined.
I faced a similar dilemma recently. I used the free version of Action1 and thought about upgrading, but the costs caught me off guard. I decided to try NinjaOne instead. I found it to be slightly cheaper and, while at first the patching wasn't as intuitive, it works really well once you get used to it. Plus, for the same price, NinjaOne offers additional features.
I'm curious what others are using for patch management, especially if they cover Windows, macOS, and Linux. That's a must for our setup since we have many Ubuntu end users.
We’re currently on Ivanti EPM but are looking to switch to their new cloud version, Ivanti Neurons.
I've used NinjaOne, and while I think it has some great features, if you're mainly focused on patching, Action1 might be the way to go. NinjaOne has plenty of powerful basic features, but I found the patching to be less straightforward. It's not a bad tool, but if patching is your top priority, you might find it frustrating.
Are you using any kind of vulnerability scanner to verify that your endpoints are patched properly? That might help with your peace of mind.
How do you utilize the systray feature in NinjaOne? We're planning to implement it but could use some ideas for more effective use!
It’s interesting you had that experience. I find it tough to justify the Action1 price for just patching, especially when you can get so much more for a similar cost with other tools.