I recently noticed some suspicious activity on my Windows 10 desktop. In the task manager, I spotted the 'On Screen Keyboard' running, along with some remote access connections. A moment later, a bunch of apps began launching rapidly on their own. I haven't downloaded anything or visited any sketchy websites lately. I immediately shut down and unplugged my computer. I'm planning to take it to a repair shop for virus removal or a possible factory reset, depending on the situation. Is this the right approach, or should I consider other steps?
5 Answers
If you think your computer has malware, a reinstall of Windows via USB is a solid option. Make sure to change all your passwords and enable two-factor authentication where possible to add an extra layer of security.
I'd be cautious about repair shops—they might not solve your issues completely. Since your computer's off, keep it unplugged from the internet until you're ready to reinstall. Use a different, secure device to update all your passwords for accounts you logged into on the infected PC.
The severity of the virus will guide your actions. A fresh Windows install is usually the best initial step. After that, run a full scan with Malwarebytes, backup your data, and follow the advice mentioned in the comments.
Back up any important data on an empty hard drive first. Then, use another computer to create a Windows 10 installation media, wipe all partitions on your infected device, reinstall the OS, and clean up your data after ensuring it's safe.
You're facing a serious situation—the hackers might have accessed sensitive data. Start by freezing your credit with all three major agencies and enabling 2FA on your financial accounts. Check for any unauthorized charges on your credit cards. After that, focus on wiping your drives and reinstalling Windows from a bootable USB.
Related Questions
Can't Load PhpMyadmin On After Server Update
Redirect www to non-www in Apache Conf
How To Check If Your SSL Cert Is SHA 1
Windows TrackPad Gestures