So, my mom recently downloaded an app that supposedly makes a sound when you clap twice, helping you locate her phone. Shortly after, we noticed random ads appearing on her home screen. My brother and I checked for any suspicious apps, but nothing stood out. We even deleted some finance apps, just in case, but I'm worried that her info might have been compromised if it was indeed a virus. I ran an antivirus scan, which found three files labeled as threats, and I deleted them. Should I be concerned? What steps should I take next? Also, if I decide to hard reset the phone by connecting it to my laptop, is there a risk of infecting my laptop too? Thanks for any advice!
2 Answers
Yes, definitely be cautious! Even though it’s rare, some phones can get malware. Since you've deleted the threats, you're on the right track. To be completely safe, doing a factory reset is a solid move. As for your laptop, if your phone is clean after that reset, there’s little risk. Just ensure your laptop has protective software up to date before you connect it to the phone!
It's a good idea to be cautious, but don't panic. While the term 'virus' isn't commonly used for phones, malware can definitely cause issues. You did the right thing by running an antivirus scan and deleting the flagged files. To ensure safety, consider doing a factory reset through the phone settings, which will erase all data and apps, but back up anything important first. Keep your phone's OS up to date, and avoid downloading apps from unverified sources in the future!
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