I recently took possession of my sister's old iPhone 12 after she upgraded to a new one. We moved all her data, including photos, to her new device. However, I mistakenly assumed they would remain safe on her new phone while I wiped her old phone clean. After logging out of her Apple ID and resetting the device, I discovered that all the photos had vanished from her new iPhone as well. I've checked iCloud, but the only photos available are those recently deleted today. Is there any way to recover those lost photos? I'm really worried about this since they hold great sentimental value for her.
5 Answers
This situation highlights the importance of managing backups! Once photos are deleted while still logged into an Apple ID, they get removed from all devices connected to that account. If they're not showing up in iCloud, they likely can't be recovered. Always ensure that you have backups set up before performing actions like this.
You want to ensure she regularly backs up her data! If she has adequate iCloud storage and settings enabled, photos might be recoverable from past backups. Always check those settings before transferring or resetting a device!
Try reaching out to Apple customer service as soon as you can. They might have some additional recovery options for you. Just remember, the next time you get a device, wipe it clean first, and set it up using your own Apple ID!
Go to iCloud.com and check the Deleted Photos folder. You typically have 30 days to recover photos after deletion. But it will require your sister to log in to her Apple account to retrieve them.
Unfortunately, when you deleted the photos from the old phone, it removed them from iCloud, thus wiping them from your sister's new iPhone too. In the future, it's best to log out of any cloud services before doing a reset. Right now, though, it seems that if they're not visible in iCloud's deleted folder, they might be lost for good.
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