I'm a BICT undergraduate and I'm gearing up to start an internship in IT support. I've been diving into DevOps practices and tools like bash scripting, Docker, Jenkins, and AWS. My question is whether beginning my career as an IT support intern might hinder my chances of moving into a DevOps role later on, especially considering how competitive the IT job market is right now.
4 Answers
Starting in IT support is actually a pretty common pathway into DevOps. Many people find that it gives them essential experience that helps them move up to sysadmin roles and then on to DevOps positions. You'll learn a lot about foundational systems, which is crucial for a future in DevOps.
You'll be just fine starting as an IT support intern! It's not going to hold you back; in fact, it builds a solid foundation for your understanding of operational processes. The DevOps field requires a comprehensive grasp of system behaviors and networking, which you’ll get from IT support. Just keep working on your skills!
I took the same route! I began as IT support and eventually transitioned into development, and now I'm in DevOps. It really seems like a typical path. Just focus on honing your skills with Linux and bash scripting on your own time, and you'll find the switch to DevOps smoother.
Starting in support will only benefit you compared to doing nothing. The usual paths into DevOps are either through a computer science degree leading to software engineering or going from IT support to sysadmin then to DevOps. Both can work well!
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