For the past couple of months, I've been experiencing frequent Blue Screen of Death (BSOD) crashes on my laptop. They happen at random times, with the crashes often occurring 5 or 6 times a day. Sometimes it happens while I'm working in Unity, other times when I click a link in Chrome, or just while I'm doing nothing. I'm using an ASUS TUF Gaming A15 FA506IV with an AMD Ryzen 7 4800H processor. I've updated drivers, changed BIOS settings, and tried everything I can think of. The errors flag between IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED, primarily linked to ntoskrnl.exe or amdppm.sys. I'm considering reinstalling Windows as a last resort, since I've got Backblaze running to safeguard my files. Can anyone help me out with this?
2 Answers
It looks like you’ve got some BSODs linked to system file issues. Try running a couple of commands in the Command Prompt as an Administrator: first "sfc /scannow" to check for any corrupted files, and then "dism /online /cleanup-image /restorehealth" to repair the Windows image. This could potentially fix the underlying errors causing your crashes.
To get a clearer picture of what's going on, try collecting the dump files from your system. You can find these in C:WindowsMinidump. If you can boot into Windows normally or even in Safe Mode, zip up those files and share them through a file hosting service like Mediafire or Catbox. Having those will help diagnose the issue much better!
Thanks! I’ll give that a shot.