I've recently encountered a frustrating billing situation with AWS. They attempted to charge my card, but the payment was declined because I turned off auto-pay with my card issuer. After that, they suspended my account and said I need to authorize the payment. I was using a credit that will expire soon, which I knew about. Now, I'm stuck because my website is down, and I can't access my AWS account. If anyone has faced anything similar, I'd love to hear how you handled it! Thanks!
3 Answers
If the charges are incorrect, AWS typically refunds them right away after confirming your card's validity. It sounds like your situation could just be a temporary hiccup.
Honestly, it might be easier to just pay them to get your service back online. Then you can deal with the credit issue afterwards.
I'm curious about what the 'wrong charge' actually was. AWS often forgives unexpected high bills if you explain it was an error. Fighting them on billing matters can be tough if you want to maintain your account, though.
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