I activated multi-factor authentication (MFA) last week, and now I'm facing issues signing in. Even after trying to reset my password, I still can't get the MFA to work. I can't access IAM or even the root account. It's really frustrating! Automated support is of no help, and I can't even talk to a real person unless I log in. Anyone else having similar issues?
1 Answer
Hey there! Sorry to hear you're having trouble. Have you tried using the specific contact form for MFA support? You can find it here: http://go.aws/contact-mfa. No login is needed to access it. If you're willing to share your case ID, someone might be able to assist you further!
I’ve used that form, but it just loops you back to more automated responses. Really frustrating!