I've got an ASUS ZenBook running Windows 10, and I'm trying to do a factory reset to free up some storage space. I've deleted all my personal files, but the reset process keeps failing. Every time I try to wipe everything and do a local reinstall, I end up on the same blue screen that says, "There was a problem resetting your PC. No changes were made." I really don't know much about computers, but I'm good at following instructions. What can I do to fix this?
4 Answers
It sounds like the built-in factory reset isn't really helping you out. Honestly, it's often better to just do a clean install of Windows instead. It usually works smoother than trying to reset through the settings.
You might want to consider doing a clean reinstall instead. Just make sure you check which Windows edition you have (like Home or Pro) and download that exact version to avoid compatibility issues.
For booting from the USB, just hit the appropriate key right when you turn on your laptop (it varies by model, often F2 or Esc) to access the boot options. Looking up "how to boot from USB on ASUS ZenBook" might bring up some good tutorials to follow.
The best way to go is to download the Windows 10 Media Creation Tool and create a bootable USB installer. Once you have that, boot your laptop from the USB and reinstall Windows 10. After the installation, reinstall MyASUS from the Microsoft Store to get all your drivers back. If you need help at any step, don't hesitate to ask—there are tons of tutorials out there!
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